Give Me Something I Can Understand

What we really need in the information community are people who can make clear to the average layperson what "stuff" is and does. I had no idea what was meant by object-oriented programming until I read Under the Hood of Web 2.0. Even if the supplied definition is overly broad, it's still something to go on. I appreciate that technology providers are busy with business matters, but some primers (or glossaries or graphic illustrations) for the rest of us would be a wonderful form of customer service.